PRODUCT DETAILS
Custom Order Listing – Your Vision, Made Real
Looking for something truly one-of-a-kind?
At VelourBliss, we offer custom designs tailored just for you — from chain upgrades and pendant swaps to engraving your own message.
To create your personalized piece, simply reach out to us via:
💬 Live Chat
📧 Email: velourbliss@gmail.com
📱 Any of our social media platforms
✨ Pricing is based on your specific requests. Whether it’s precious metal options, custom fittings, or meaningful engravings — we’ll bring your vision to life.
Please note:
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Custom pieces are non-refundable and non-exchangeable
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A crafting period of 5–10 extra days is required, though we’ll always aim to ship as quickly as possible
Let us turn your idea into a timeless statement.
SHIPPING & RETURNS
Returns Policy
If you're not satisfied, you may request a return within 7 days of delivery. Once we receive and inspect the returned item, your refund will be processed within 7 business days to the original payment method. Return shipping costs are the buyer’s responsibility. Sale items, custom orders, and accessories (if applicable) are non-refundable. Items must be unused and in original condition to be eligible. Exchanges can be arranged depending on availability.
Shipping
We aim to ship all in-stock items within 1–2 business days. During peak periods (e.g. holidays or launches), please allow a few extra days. Tracking information will be provided by email once your order ships. We ship globally from our warehouses in China and the USA. Estimated delivery time: 4–10 business days, depending on location.