Privacy Policy

Effective Date: September 16, 2025

This Privacy Policy explains how VelourBliss (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from velourbliss.com (the “Site”).

1. Personal Information We Collect

Device Information

When you visit our Site, we automatically collect information about your device, including:

Web browser and version
IP address
Time zone
Cookies installed on your device
Pages and products you view
Websites or search terms that referred you to the Site
How you interact with the Site

We use the following technologies to collect Device Information:

Cookies: Data files placed on your device, often containing an anonymous unique identifier. Learn more at allaboutcookies.org.
Log Files: Track actions on the Site, collecting IP address, browser type, ISP, referring/exit pages, and timestamps.
Web Beacons, Tags, and Pixels: Electronic files used to record browsing information.

Order Information

When you make or attempt to make a purchase, we collect information including:

Name
Billing and shipping addresses
Payment information (e.g., credit card numbers)
Email address
Phone number

For the purposes of this Privacy Policy, Personal Information includes both Device Information and Order Information.

2. How We Use Your Personal Information

We use Order Information primarily to:

Process and fulfill orders, including payment processing, shipping, and invoices/order confirmations
Communicate with you regarding your orders
Screen for potential risk or fraud
Provide marketing communications and product information, in accordance with your preferences

We use Device Information to:

Help detect and prevent fraud (e.g., using your IP address)
Improve and optimize the Site, including analytics on browsing behavior and marketing performance

3. Sharing Your Personal Information

We may share your Personal Information with third parties to help us operate the Site, process orders, or provide services. We may also share information to:

Comply with legal obligations (e.g., subpoenas or search warrants)
Protect our rights or property

4. Behavioral Advertising

We may use Personal Information to deliver targeted advertisements or marketing communications that we believe may be relevant to you.

5. Do Not Track

Our Site does not currently respond to “Do Not Track” signals from web browsers.

6. Your Rights

If you are a European resident, you have the right to:

Access personal information we hold about you
Request correction, updating, or deletion of your personal information

We process your information to fulfill contracts (e.g., your orders) or to pursue legitimate business interests. Please note that information may be transferred outside Europe, including to Canada and the United States.

To exercise your rights, contact us at velourbliss@gmail.com.

7. Data Retention

We retain Order Information for our records unless you request deletion.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

9. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or would like to make a complaint, please contact us at:

Email: support@velourbliss.com